Backed by HF0
The AI-Native
Customer Engagement Platform for B2C Brands
Turn more customers into repeat buyers with AI-powered lifecycle marketing. Markopolo AI uses real-time customer behavior to personalize and automate engagement across email, SMS, WhatsApp, push notifications, and AI voice calls.
No credit card required.
One customer journey. Every channel. Every interaction in context.
One customer journey. Every channel. Every interaction in context.
Every channel works from the same customer intelligence. Powered by Athena, Markopolo AI interprets behavioral signals to determine when, where, and how to engage each customer. Deliver connected communication that builds stronger relationships across the entire lifecycle.
Markopolo AI's built-in model, Athena, understands how your online store's visitors behave. It reaches the right person, at the right moment, through the right channel. So your customers are engaged in ways that feel natural, not intrusive.
Recognize when customers disengage.
Know how to bring them back.
Recognize when customers disengage.
Know how to bring them back.
Markopolo AI identifies signs of declining intent and orchestrates personalized outreach
to recover lost engagement, prevent drop-offs, and bring customers back.
Our AI powers your ecommerce growth by assigning revenue agents to every single visitor. They work 24/7 to grow your business and recover revenue you'd otherwise lose.
Intelligent recovery, orchestrated autonomously.
Browse abandonment recovery
Re-engage visitors who showed interest but left before taking the next step.
Cart abandonment recovery
Reconnect with shoppers who demonstrated purchase intent but left items behind.
Checkout abandonment recovery
Bring customers back to complete the purchases they started.
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
All done autonomously. No manual
workflows or A/B testing required.
Browse abandonment recovery
Re-engage visitors who showed interest but left before taking the next step.
Cart abandonment recovery
Messages shoppers who add items to cart but exit before checkout.
Checkout abandonment recovery
Contacts shoppers who initiated checkout but left without finishing.
8:00 AM
Browse
Email Ignored
3:00 PM
Return visit
WhatsApp typing...
12:30 PM
Cart Add
SMS Read
06:00 PM
AI Voice Call
Call Initiated
"Hi David, I noticed you had questions about the fit.
Let me connect you with our style expert…"
06:00 PM
Purchase successfull
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
Behavioral Pattern Detected
06:00 PM
Hovered ‘Add to Cart’ 4 times
Scrolled price reviews twice
Started checkout process
Hesitated on checkout for 2.3 seconds
2x viewed size guide
Michelle
Intelligent recovery, orchestrated autonomously.
Browse abandonment recovery
Re-engage visitors who showed interest but left before taking the next step.
Cart abandonment recovery
Messages shoppers who add items to cart but exit before checkout.
Checkout abandonment recovery
Contacts shoppers who initiated checkout but left without finishing.
8:00 AM
Browse
Email Ignored
3:00 PM
Return visit
WhatsApp typing...
12:30 PM
Cart Add
SMS Read
06:00 PM
AI Voice Call
Call Initiated
"Hi David, I noticed you had questions about the fit.
Let me connect you with our style expert…"
06:00 PM
Purchase successfull
Username
michelle
Eligible
User since Oct 8, 2024
+1 (707) 400-0521 michelle.smith@gmail.com
Contact
Activities
Viewed product A
Comparing
Viewed product B
11:00am
11:04am
11:06am
Behavioral Pattern Detected
06:00 PM
Hovered ‘Add to Cart’ 4 times
Scrolled price reviews twice
Started checkout process
Hesitated on checkout for 2.3 seconds
2x viewed size guide
Michelle
Already on Shopify?
Get Markopolo AI up and running instantly!
Already on Shopify?
Get Markopolo AI up and running instantly!
Already on Shopify?
Get Markopolo AI
up and running instantly!
Install Markopolo AI
Stories from brands using Markopolo AI
Stories from brands using Markopolo AI
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry baseline
67%
mobile conversion lift through behavioral intent prediction
2.4s
response time: AI predicts exit intent
Alec Paterson
Director, Dotlines UK
“Our customers think we’re psychic. They browse our tamarind pickles at midnight and get a personalized WhatsApp about our
grandmother's recipe. It’s like having our best salesperson available 24/7.”
Average response time: 28 seconds From abandonment to first contact
5.2X
Increase in cart recovery rate (from 2% to 10.4%)
2.8M
Additional revenue recovered in 6 months
67%
Of customers prefer WhatsApp
conversationsover email
Sohel Aman
Head of Marketing, Eastern Pickles
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry
baseline
67%
mobile conversion lift through
behavioral intent prediction
2.4s
response time: AI predicts
exit intent
Alec Paterson
Director, Dotlines UK
"Markopolo's AI called our customers who abandoned carts within 30 seconds. When SMS failed, it switched to WhatsApp. When that failed, it made a voice call with a personalized offer. We went from sending 2 generic emails to having actual conversations with customers."
From 12% to 43% Cart Recovery for Carnival Internet
43%
cart recovery vs. 12% industry baseline
67%
mobile conversion lift through behavioral intent prediction
2.4s
response time: AI predicts exit intent
Alec Paterson
Director, Dotlines UK
Anticipate customer intent. Act before the moment passes.
Predict what each shopper will do next,
and act while it still matters.
Anticipate customer intent. Act before the moment passes.
Powered by Athena, Markopolo AI interprets live behavioral signals to predict what each customer is likely to do next. That intelligence guides the timing, channel, and content of every interaction, enabling brands to engage customers while their decisions can still be influenced.
Powered by Athena, Markopolo AI interprets live behavioral signals to predict what each customer is likely to do next. That intelligence guides the timing, channel, and content of every interaction, enabling brands to engage customers while their decisions can still be influenced.
Recognize intent before opportunities disappear
Identify high-intent behavior in real time and deliver relevant engagement before hesitation turns into abandonment.
Identify high-intent behavior in real time and deliver relevant engagement before hesitation turns into abandonment.
High Intent Detected
Purchase probability: 87%
06:00 PM
Hovered ‘Add to Cart’ 4 times
2x viewed size guide
Scrolled price reviews twice
Compared variants
Still thinking it over?
Athena
08:00 PM
Orchestrate the next best interaction, across every channel
Reach the right shopper, on the right channel, at the right time
Let AI determine when and where to engage each customer through email, SMS, WhatsApp, push notifications, or AI voice.
Let AI determine when and where to engage each customer through email, SMS, WhatsApp, push notifications, or AI voice.
High Intent Detected
Purchase probability: 87%
06:00 PM
Username
Scottie
User since
Oct 8, 2024
High Intent Detected
Purchase probability: 87%
06:00 PM
Username
Scottie
User since
Oct 8, 2024
Reserve incentives for the moments that matter
Use predictive intelligence to identify when an offer can influence a customer's decision, rather than discounting indiscriminately.
Automatically target offers where they are more likely to influence a purchase.
10% OFFER
High intent
Returning customer
Already viewed product 5x
Likely to purchase
Medium intent
Price-sensitive behavior
Abandoned previously
Offer-responsive
Predicted purchase: 91%
Predicted lift: +24%
Shopper A
Shopper B
10% OFFER
High intent
Returning customer
Already viewed product 5x
Likely to purchase
Medium intent
Price-sensitive behavior
Abandoned previously
Offer-responsive
Predicted purchase: 91%
Predicted lift: +24%
Shopper A
Shopper B
Built for consumer brands of all sizes.
Built for consumer brands of all sizes.
From emerging D2C businesses to established B2C enterprises, Markopolo AI brings customer intelligence, lifecycle marketing, and personalized engagement together in one adaptable platform.
Your next stage of growth starts with intelligent engagement.
Combine customer lifecycle marketing
with 1:1 hyper-personalization
Combine customer lifecycle marketing with 1:1 hyper-personalization
Markopolo AI brings behavioral intelligence and 1:1 hyper-personalization into every stage of the
customer lifecycle, from first interaction and conversion to repeat engagement, loyalty, and win-back.
Markopolo AI brings behavioral intelligence and 1:1 hyper-personalization into every stage of the customer lifecycle, from first interaction and conversion to repeat engagement, loyalty, and win-back.
Unlock the core value drivers for
successful D2C brands
Unlock the core value drivers
for successful D2C brands
Improve customer relationships
Foster deeper connections with every customer by making them feel heard, not ignored.
Orchestrate unique customer journeys
AI picks the right time, channel, and message for every individual based on where they are in their journey.
Enhance customer experience
Value your customers’ preferences, understand their intent, and tailor every communication in real-time.
Increase customer lifetime value
Grow retention and loyalty, reduce churn, and prevent revenue leakage by assisting your customers with agentic AI.
agent-01
Emily
analyzing cart hesitation
agent-02
Marcus
Detecting Wishlist Pattern
agent-03
Jony
calculating price sensitivity
agent-n
agent-01
Emily
analyzing cart hesitation
agent-02
Marcus
Detecting Wishlist Pattern
agent-03
Jony
calculating price sensitivity
agent-n
Optimize your
conversion funnel with AI
Optimize your e-commerce conversion funnel with AI
Browse abandonment
Browse abandonment
Cart abandonment
Cart abandonment
Checkout abandonment
Guide every customer forward with personalized messages tailored to their journey. Turn every touchpoint, scroll,
and micro-interaction into revenue.
Guide every customer forward with messages tailored to their journey.
Turn every touchpoint, scroll, and micro-interaction into revenue.
Guide every customer forward with messages tailored to their journey.
Turn every touchpoint, scroll, and
micro-interaction into revenue.
Got a CRM?
Connect it with Markopolo AI and turn your data into revenue.
Got a CRM?
Connect it with Markopolo AI and turn your data into revenue.
Engage a larger customer base by bringing past customer data into your campaigns. Make future interactions more refined with behavioral intelligence.
Personalization that understands more than customer segments.
Personalization that understands more than customer segments.
Customer engagement gets better when you recognize each person’s micro‑behaviors. Markopolo AI helps you get
more out of personalized engagement than traditional segmentation and batch-and-blast campaigns ever can.
Customer engagement gets better when you recognize each person’s micro‑behaviors. Markopolo AI helps you get more out of personalized engagement than traditional segmentation and batch-and-blast campaigns ever can.
Customer engagement gets better when you recognize each person’s micro‑behaviors. Markopolo AI helps you get more out of personalized engagement than traditional segmentation and batch-and-blast
campaigns ever can.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Composable CDP
MarkTag, our built-in composable CDP, enables real-time personalization and omnichannel journeys.
Real‑time behavioral analysis
Tracks user actions and infer intent, price sensitivity, and category affinity in real time.
Unified customer profiles
Treats the same customer consistently across channels by preserving contextual data into a single profile.
Reporting & attribution
Dashboards track and analyze conversion rate, AOV, engagement, email/SMS CTR, and more along with attributed revenue.
Smart product recommendations
Dynamically recommends the right product to the right customer through the right channel.
Predictive engine
Uses AI & ML to identify users by predicted behavior and score for likelihood to convert, churn, or respond to specific offers.
Dynamic content with GenAI
Swaps banners, hero blocks, products, CTAs, and section layouts by user intent.
Cross‑channel context-awareness
Monitors every customer interaction across channels, and launches campaigns accordingly.
Backed by insights from 1,400+ businesses.
Try Markopolo AI and see what it’s all about.
Backed by insights from 1,400+ businesses.
Try Markopolo AI and see what it’s all about.
No credit card required.
Solutions
Resources
2026 © Markopolo AI Inc. All Rights Reserved
Solutions
Resources
2026 © Markopolo AI Inc. All Rights Reserved
Solutions
Resources
2026 © Markopolo AI Inc. All Rights Reserved
Solutions
Resources
2026 © Markopolo AI Inc. All Rights Reserved
Our Large Event Model that topped the OPeRA benchmark is now live!
Our Large Event Model that topped
the OPeRA benchmark is now live!