About Markopolo.ai
We are a US-based AI company developing cutting-edge TTS models and multi-channel campaign agents. Backed by leading global VCs, we're building a world-class deep tech company and seeking exceptional talent to join our mission.
Position Overview
We are looking for a Senior Software Quality Assurance Engineer to lead our quality initiatives and ensure all products meet the highest standards of excellence. As a senior member of our engineering team, you will architect comprehensive testing strategies, build robust automation frameworks, and champion quality practices across the entire software development lifecycle. This is a hands-on leadership role requiring deep technical expertise, strategic thinking, and a passion for quality excellence.
Key Responsibilities
Leadership & Strategy:
- Lead, mentor, and develop a high-performing QA team
- Define and implement company-wide QA strategies, standards, and best practices
- Establish quality metrics, KPIs, and reporting mechanisms for executive visibility
- Drive continuous improvement initiatives across QA processes
Technical Excellence:
- Design and implement scalable test automation frameworks and infrastructure
- Architect comprehensive test strategies for complex distributed systems
- Lead performance, security, and scalability testing initiatives
- Oversee integration testing for API-driven microservices architecture
AI/ML Quality Assurance:
- Develop specialized testing strategies for AI/ML models and pipelines
- Implement regression testing frameworks for model versioning
- Design evaluation protocols for TTS quality (intelligibility, prosody, MOS)
- Validate multi-channel campaign workflows and real-time AI services
Collaboration & Delivery:
- Partner with Product, Development, and DevOps teams to ensure quality gates
- Manage release testing cycles and sign-off processes
- Lead defect triage meetings and drive root cause analysis
- Contribute to architectural decisions from a quality perspective
Required Qualifications
Education & Experience:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or related field
- Minimum 5+ years of software quality assurance experience
- At least 2+ years in a senior or lead QA role
- Proven track record of building QA teams and processes from scratch
Technical Skills:
- Expert-level knowledge of QA methodologies, tools, and best practices
- Strong programming skills in Python, Node.js, or similar languages
- Advanced experience with automation frameworks (Selenium, Cypress, Playwright, Jest)
- Proficiency with performance testing tools (JMeter, LoadRunner, K6)
- Experience with CI/CD pipelines, containerization, and orchestration tools
- Hands-on experience with cloud platforms (GCP/AWS)
- Strong SQL skills and experience testing data pipelines
Specialized Knowledge:
- Experience testing AI/ML systems, particularly NLP and TTS applications
- Understanding of speech synthesis evaluation and perceptual quality metrics
- Familiarity with testing multilingual, latency-sensitive applications
- Knowledge of security testing and compliance requirements
- Experience with Agile/Scrum methodologies at scale
Preferred Qualifications
- ISTQB Advanced Level certification or equivalent
- Experience in marketing technology or ad-tech platforms
- Knowledge of vector databases and real-time event processing
- Contributions to open-source testing tools or frameworks
- Experience with chaos engineering and resilience testing
Key Competencies
- Strategic thinking with attention to detail
- Excellent problem-solving and analytical skills
- Strong leadership and interpersonal skills
- Outstanding written and verbal communication
- Ability to influence without authority
- Self-motivated with a growth mindset
What We Offer
- Competitive salary: Up to 150,000 BDT (negotiable based on experience)
- Performance-based bonuses: 2 annual bonuses + 1 performance bonus
- Opportunity to work on cutting-edge AI technology
- Professional development and learning opportunities
- Dynamic, innovative work environment
- Career growth path to QA Director/Head of Quality
How to Apply
Please submit your resume and a cover letter highlighting your relevant experience, notable achievements in QA leadership, and your vision for quality assurance in AI-driven products to hr@markopolo.ai
Subject Line: Senior SQA Engineer Application - [Your Name]
Application should include:
- Updated resume with relevant project details
- Cover letter addressing key requirements
- Links to any relevant work samples or contributions (optional)
- Available start date and salary expectations
Join us in revolutionizing AI-powered digital marketing!
Markopolo.ai is an equal opportunity employer committed to building a diverse and inclusive team.
